Contact information

Contact Us

Effective Date: June 3, 2026
Last Updated: June 3, 2026

At MKPULSE, we're committed to providing responsive and professional customer support. Whether you have questions about products, orders, shipping, warranties, wholesale opportunities, or general inquiries, our team is here to help.


Get in Touch

MKPULSE

A Brand of MKPrime LLC

Location: Virginia, United States
Website: MKPULSE Official Website
Customer Support Email: info@themkpulse.com


Business Hours

Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)

Saturday & Sunday
Closed

U.S. Federal Holidays
Closed


Customer Support

For assistance with:

  • Product Questions
  • Order Status
  • Shipping & Delivery
  • Returns & Refunds
  • Warranty Claims
  • Technical Support
  • General Inquiries

Please contact:

📧 info@themkpulse.com

We aim to respond to all inquiries within 1–2 business days.


Wholesale & Dealer Inquiries

Interested in carrying MKPULSE products or becoming an authorized reseller?

Please email:

📧 info@themkpulse.com

Subject Line: Wholesale Inquiry

Please include:

  • Company Name
  • Website
  • Business Location
  • Contact Information
  • Type of Business
  • Estimated Purchase Volume

Warranty Support

For warranty claims, please provide:

  • Full Name
  • Order Number or Proof of Purchase
  • Product Model
  • Description of the Issue
  • Photos or Videos (if applicable)

📧 info@themkpulse.com

Subject Line: Warranty Claim


Order Support

For faster assistance regarding an existing order, please include:

  • Full Name
  • Order Number
  • Email Address Used for Purchase
  • Details of Your Request

📧 info@themkpulse.com

Subject Line: Order Support


Contact Form

You can also reach us through our website contact form.

Required Fields

  • Full Name
  • Email Address
  • Subject
  • Message

Subject Options

  • Product Question
  • Order Issue
  • Warranty Claim
  • Wholesale Inquiry
  • Press & Media
  • Technical Support
  • General Inquiry

Social Media

Follow MKPULSE for product updates, launch announcements, and company news.

Instagram

@mkpulseofficial

Facebook

Official MKPULSE Facebook Page

TikTok

Coming Soon

YouTube

Coming Soon


Response Times

Inquiry Type Estimated Response Time
General Questions 1–2 Business Days
Order Support 1 Business Day
Warranty Claims 1–3 Business Days
Wholesale Requests 2–5 Business Days
Technical Support 1–3 Business Days

Mailing Address

MKPrime LLC
Virginia, United States

For security and operational reasons, our public website does not display a physical mailing address. If a return, warranty inspection, or business correspondence requires a mailing address, it will be provided by our support team when applicable.


Need Help?

Our goal is to provide clear communication, reliable support, and timely resolutions for every customer.

📧 Email: info@themkpulse.com
🌐 Website: themkpulse.com

MKPULSE — Powerful Sound. Clear Specs. Built for Real Use.